PRIVACY POLICY

Terrace Heart Japan Inc. (hereinafter referred to as “Terrace Heart Japan”), the operator of the online store “one-step”, considers the trust of customers to be of the utmost importance and recognizes its corporate social responsibility to protect the personal information of all stakeholders, including customers and employees, and strives to manage and maintain customers' personal information from the perspective of personal information protection. We will strive to manage and maintain the personal information of our customers from the viewpoint of personal information protection.

In addition, we will make every effort to ensure the implementation of the following privacy policy.

Purpose of collection and use of personal information

We use personal information for the following purposes and will not use it for any other purposes

to confirm the identity of the person making the inquiry to us
to use our products for contracts, payments, maintenance, services, etc.
Use to inform you of our new products, services, campaigns, etc.
Use to receive and send materials about our products and services
Use for the preparation of our statistical and analytical materials, etc.

In addition, in order to use advertising distribution services and analysis tools provided by third parties such as Google and Yahoo Japan Corporation, such third parties may acquire and use information on the user's visits to our site and behavior history through cookies and other means.

・Cookies are...

We use the cookie function.

　Cookies are text information stored in the browser of a user's PC, tablet, smartphone, or other device.

Requests for disclosure, correction, or discontinuation of use of personal information

We will accept your request for disclosure, notification of purpose of use, correction or suspension of use of your personal information if necessary.
For specific procedures for requests for disclosure, etc., please contact us at the following address.

Email address one-step@terasuheart.jp

Website Security

We use SSL (Secure Sockets Layer) encryption for our database and other systems on pages that handle customers' personal information to ensure security in the transmission path.
We take all possible measures to manage and protect the personal information registered by our customers using these technologies so that it will not be leaked to outside parties.

Provision of Personal Information to Third Parties

We will not provide any personal information to a third party without the consent of the individual.
However, we may disclose your personal information without your consent if we are required to do so by law.

Consultation regarding the handling of personal information

If you have any comments, requests, or other inquiries regarding your personal information, please contact us at the following address.

＜Contact regarding personal information＞

Email address one-step@terasuheart.jp

Security Control Measures for Personal Information

We take the following measures to prevent unauthorized access to personal information, leakage, loss, or falsification of personal information, and to otherwise safely manage personal information.

１.Measures for the safe management of organizations

・Establishment of a person responsible for the handling of personal information
・Maintenance of rules and regulations concerning the handling of personal information
・Clarification of employees who handle personal information and how it is handled
・Report suspected cases of leakage of personal information, etc., and establish procedures for handling such cases.

２.Human security management measures

・Maintenance of confidentiality rules governing the handling of personal information
・Education of directors and employees on the handling of personal information

３.Physical security management measures

・Access control in areas where personal information is handled
・Maintenance of measures to prevent theft or loss of electronic media and documents containing personal information

４. Technical security management measures

・Control access to personal information and the authority necessary to access it
・Implement mechanisms to protect information systems that handle personal data from unauthorized external access or unauthorized software