FAQ
Q. Where are your stores located?
A. We are located throughout Japan.
If you plan to come to Japan, please visit our stores!
Q. How can I come to Japan for a fitting experience?
A. You can request an appointment through our reservation form.
https://www.one-step-wig.jp/form_reserve
We will ask you about the date and time you would like to have a fitting experience, and will guide you to the salon nearest you.
Please be assured that the fitting and consultation are free of charge.
Q. Where does 5star use organic cotton?
A. We use “organic cotton” throughout the entire base, which is in direct contact with the skin.
One Step in Japan was the first in the industry to make a wig with an organic cotton base. In pursuit of softness against the skin, we are developing medical wigs with the same softness and comfort as human skin. It is an unprecedented product with five features that everyone who uses it will find comfortable.
Contact
If you have any questions, please send us a message here.
For more information about our products, please visit our store page.
If your question is not written, we will not be able to answer it.
〒530-0001 3-3-45 Umeda, Kita-ku, Osaka, Maruito Nishi Umeda Building 5F
Business hours 10:00-19:00 (Japan time)